Quest Hygrove Relax Grey

Delivery

Standard Deliveries - £5.99 (Free over £50 to UK Mainland - please see exclusions below)

• In normal circumstances we aim to deliver items marked standard delivery (small parcels) within 5-7 working days to UK mainland addresses from Monday to Friday for orders placed before 11am (excluding Bank Holidays).

• Orders containing "pre-orders" will be despatched when the order is complete.
• Pre-order delivery dates are estimated and are therefore subject to change.
• Highlands & Islands available with surcharge calculated at checkout. Unfortunately we are not able to deliver to Northern Ireland.
• If ordered with larger items marked 2 person and pallet deliveries the items may be combined with that delivery method.

*Free delivery exclusions apply on sale items and heavy or larger items and charges will be calculated at the checkout stage.

*Please note -plants are not despatched on Fridays.

Large and Heavy Items - charge calculated at the checkout stage

• Larger items including garden furniture will be delivered via the appropriate courier. We offer a courier service to UK mainland addresses from Monday to Friday (excluding Bank Holidays). You will receive an email after placing your order notifying you which service will be used.
• For products held in stock we aim to deliver within 7-10 working days of receipt of order provided that our courier is able to contact you to arrange a suitable delivery day. Please ensure you provide a telephone number and email address to enable our courier to contact you and avoid a delay.
• If we have attempted to deliver on the pre-booked day but no one is at the delivery address, the following charges will apply:-                                                    Pallet deliveries - £50 per pallet, 2 man deliveries - £70. 
• For bulk compost orders, delivery will be made on pallets, this is to ensure that your order arrives in perfect condition. Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them and delivery will be made to the kerbside. Please note that your order may be delivered on a very large vehicle, up to 18T and good access will be required. If you are unsure whether a large vehicle can access your address, please contact us BEFORE placing your order.
• Please email the team at enquiries@gardenstoreonline.co.uk if you have any queries about the delivery of a large item. We'll be happy to help.
• Orders for large deliveries to offshore islands and parts of the Highlands incur a surcharge. Please contact us for further details.

Seeds

• £3.05 via Royal Mail 1st class Signed For service.

Gift Cards

• £3.05 via Royal Mail 1st Class Signed For service. Delivery during peak periods (e.g. Christmas, Mother's Day) may take longer, if possible please order early.