Guarantees

Hardy Plant Guarantee

We offer a 5 year guarantee on our hardy plants. Please retain your receipt as proof of purchase and return to us in the unlikely event of a problem.

Live Fish

We offer a 48 hour guarantee on all of the fish sold from our Littleheath and Shipley Garden Stores. Should you have any problems please do not hesitate to contact the store as soon as possible on Littleheath 01527 878174, Shipley 01773 713596.

Price Match Promise

If you find the identical product cheaper at any high street retailer, we will match the price, even up to 7 days after purchase!

 

  • Price Match Promise excludes internet only or mail order companies, coupon and auction sites, factory outlets, membership clubs, market stalls, home shopping channels or end of season clearance and promotional lines.
  • Price Match Promise applies to furniture, BBQ's and compost lines.
  • Competitors item must be the identical brand, size and colour.
  • Competitors item must be in-stock and available.
  • Competitor must be based in the UK.
  • We must be able to verfiy the competitors price and stock position.
  • Any claims must be made within 7 days of purchase. Proof of purchase, or proof of price is required.
  • We will not price match against deliveries or any other services.
  • We reserve the right to withdraw the Price Match Promise at any point.